Welcome to May's edition of Connector!

It's been another busy month for us in the world of cloud communications (CPaaS). Dive in for fresh insights, updates, and learnings to supercharge your CX.

Latest news.

SMS marketing guide - what it is, and how to get it right.

In this guide we’ll explore the what, why and how of creating effective SMS marketing campaigns that engage, inform, reassure, and delight your customers.

New generative AI innovations in Webex Connect

Learn how Webex Connect is leveraging generative AI for code generation, text summarization and bot training data and delivering innovative tools that elevate CX.

Getting secure brand communications right

Socially-engineered fraud attacks are on the rise. Learn how to protect your brand and your customers while delivering meaningful customer communications.

Level up SMS: How to master conversational messaging with RCS

Learn why forward-thinking brands use Rich Communication Services (RCS) to deliver compelling customer interactions that drive competitive advantage.

Customer story: TalkTalk

Discover how TalkTalk consolidated their communication systems into one platform, taking their CX to the next level.

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Healthcare spotlight.

New healthcare solutions driving patient-centered care

How Webex Connect is delivering a connected patient experience through partnerships, personalization and AI.

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AI meets conversational care at this year's HIMSS

Discover the three healthcare tech trends on everybody’s mind at this year’s HIMSS global health conference and exhibition.

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Are you an existing Webex Connect customer?

We’re excited to announce that we’re partnering with Gartner Peer Insights to collect feedback on our solution and would love to know what you think. Your feedback matters and will help drive product innovation at Webex.

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